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Vehicle

Services

Engine & Transmission Service

joy auto service

Finding a quality auto service shop for your vehicle is important.

Finding a dependable engine maintenance expert who can help you choose the right services for your car is essential to the health of your vehicle. A good mechanic will be honest and effective in their work, and they should fix your vehicle’s problem the correct way without cutting corners or quality. After all, your vehicle requires much more attention than a simple oil change!

An excellent engine maintenance expert should have a wide range of knowledge about cars, from their engines to the parts that make up their systems. They should also be able to identify problems before they become more significant issues that could cost you more money in the future.

In addition, choosing an engine maintenance expert means that you don’t have to worry about being taken advantage of by companies that offer low-quality services at high prices because they’re not experienced enough.

Our technicians at Joy Automotive have a multitude of years worth of mechanical, electrical and technological experience… in both Import and Domestic vehicles. We know the difference between a unique issue and common problems specific to the make, model and year of your vehicle. This experience not only reduces guesswork, it helps save your pocketbook by way of efficiency.

Heating and Cooling System

joy automotive ac heating

It is hard to beat the incredible weather we have in Southern California… but let’s face it, there are days where temps climb into triple digits or drop where your breath is visible!

Wouldn’t you love to have the peace of mind knowing your vehicle’s air conditioning or heating system will reliably work when you need it?

We know that you have a lot of options when it comes to heating and cooling services. We want you to know that we’re here for the long haul and are committed to providing you with the best auto repair service possible.

That’s why we offer a 100% satisfaction guarantee on all our work. If you don’t think we’ve done an excellent job, just let us know within 24 hours of your appointment, and we’ll make things right!

Vehicle Emissions and Smog Testing

Santa Monica smog testing

If you’re looking for a dependable shop to get your inspections and emissions smog test, look no further than Joy Automotive.

We’ve been serving the community since 1995 and pride ourselves on customer satisfaction. We know that the cars you drive are where you spend a lot of time, so they must be in great shape. That’s why we specialize in repairs for all vehicles—we’ve got ASE-Certified auto repair technicians who know how to fix any issues your car might have, so you can feel confident about getting back on the road.

Our expert staff will ensure that your car is safe to drive again, and they’ll take care of all the necessary paperwork so that you can focus on getting back out there. We want to ensure you’re comfortable with every part of this process, so if you have any questions or concerns at any time during your visit or after leaving our shop, just let us know!

Undercar Specialists

undercar_02

Potholes and gaps and driveways, UGH!!

Driving the streets of Southern California is always an adventure, and not always are we fully aware the condition of our vehicle, other than areas in plain view. Thankfully, our Service Technicians always perform multi-point inspections while your vehicle is in our bay for service.

Our extra attention during routine services has helped our customers not only stay safe on the road, but save money in the long haul by reporting issues and problematic areas before they become larger repairs. 

Electrical Service

electrical

Modern vehicles require more than just fuel to properly run. Automotive electronics continues to advance in order to protect you, your cargo, and the vehicle itself. Computers are constantly monitoring the safety parameters which the manufacturer has developed to give you performance, reliability and most importantly, safety!

Our Service Technicians are equipped with the latest electronic diagnostic devices and tools and are trained to use them with skilled proficiency. We can troubleshoot and diagnose most issues with our vehicle electrical service.

This is important to know, especially if you see that indicator in your dash light up saying “CHECK ENGINE”! 

tire replacement

Top athletes agree that their shoes are one of the reasons they are able to perform at the top of their limits. Imagine how compromised their performance would be in worn-down shoes or soles that have no tread.

When it comes to your vehicle’s performance, we completely understand the value and trust placed on the tires. That is why our Service Technicians will always inspect tread wear and inflation level of your vehicle’s tires, regardless of the reason for its visit. We will advise you of the condition and make suggestions for replacement when they reach critical or if we feel your welfare is at stake. 

For the sake of your safety and the passengers you may carry, isn’t it worth it having us inspect the condition of your tires today? 

Joy's Oil Service

Our Oil Service has become one of the most popular services we offer at Joy Automotive Service & Repair, and warrants its own special section on this page!

The reason it is so popular is because after doing this for over 30 years, we have learned a few things, and have listened to our customers.

We use only Original Equipment parts. The fluids we use meet or exceed manufacturer standards. 

Many of our customers have asked us to “take a peek” at things while their vehicle was upon our lifts, for things such as strange sounds or weird feeling in the steering wheel at highway speeds, for instance.

For the past decade we have since combined all elements of this service and offered it all in one package- Joy’s Oil Service!

Read below to see what an oil service with us entails. We’re certain you will agree with our customers that this service package is the best value in the neighborhood.

Castrol oil

Every step of Joy’s Oil Service gets digitally documented for your convenience and peace of mind! Our Technician will perform an initial inspection to ensure proper operation of your vehicle’s basics- parking lights, head lights, high beams, turn signals, hazard flashers, AC & heat, and a visual determination there is no safety or service warning lights on the dash.

Under the hood, we visually ensure the engine bay looks proper, and inspect the engine’s air filter. Suspect or concerning conditions are recorded to be posted to your repair order.

Continuing the inspection process, your vehicle’s battery health is then checked using special eqiupment that measures not only proper voltage, but amperage as well. 

Our battery tester can verify whether the battery is healthy, getting tired, or needs replacement immediately. Our technicians digitally document the results which are then attached to your repair order.

Your vehicle is then safely lifted to gain access to the underside. 

All four wheels are then removed to be rotated later in the service.

With the wheels removed, we can now inspect the condition of your brakes and rotors. Using special tools, we verify and document the brake’s condition, including the remaining “life” of the brake pads, and quality of each rotor.

Because the braking system is a critical part of your safety, we ensure that this inspection gets tended to accurately and precisely. Again, you will be able to see evidence of this standard by the footage included in your repair order.

Equally critical to safe operation of your vehicle is the steering and suspension components. Technicians perform an inspection of these parts for signs of wear or damage.

Obviously, this isn’t related to the oil system of your vehicle; however, over the many years in business a very high percentage of our customers have asked us to “take a peek” at these areas due to strange sounds over bumps, or a slight feel in the steering at highway speeds. 

For the past decade, we have since included this inspection as standard process of the Joy’s Oil Service as an added benefit to your vehicle’s health!

Joy Automotive has invested in specialized equipment allowing our Technicians to safely drain used fluids and remove old filters from your engine.

We take great pride not only in our abilities of effectively servicing vehicles, but doing so while upholding the highest standards of ecological mindfulness. 

Our Service Porters regularly clean, maintain and test our equipment to ensure safe operation and transfer of used fluids to our recycling bins. Our bins get serviced each week by a certified collection operator which use certified methods to collect used fluids and filters, which are transported to special treatment and recycling plants.

Filter caps are thoroughly cleaned before installing new filters, seals or gaskets. This ensures your vehicle has absolutely zero leaks after our Technician has installed the new parts.

Additionally, drain plugs are inspected for wear, and are cleaned or entirely replaced based on the condition. 

It should be noted that we use only Original Equipment parts and fluids, exactly like your dealership. The confidence in using the best possible products for your service allows you peace of mind.

Once the new filter has been installed, and pan drains have been verified closed, the undercar panels are reinstalled. 

The tires are then reattached to the vehicle, ensuring each has been rotated from previous positions. This ensures a more even wear life overall, between front and rear tires. Once installed, each tire is then verfied for proper inflation before the vehicle is lowered back to ground level.

Ahh, new fluids! We use only the matching grade (or better) of oil for your specific vehicle, as designated by your vehicle manufacturer.

Unless otherwise specified, Joy Automotive Service & Repair proudly uses Castrol full synthetic, or synthetic blend oils. 

As part of the completion phase, we will do a final inspection for evidence of fluid leaks while topping off coolant, brake, and windshield washer fluids.

Evidence of leaks will be digitally documented and attached to the repair order for review by your Service Advisor.

The Service Technician will then connect their special diagnostic computer to your vehicle to reset the service reminder function- this is what controls when the reminder light turns on in your instrumentation when an oil change service is warranted.

Lastly, the Technician will print a reminder decal and affix it to the inside top left corner of the windshield as a visual reminder of when your vehicle’s next Joy’s Oil Service is due!

Once the Service Technician is completed, your vehicle then gets moved to the wash bay for some attention by our Service Porters!

They will give your vehicle a complementary car wash, including exterior wash and tire dressing. This has become one of the most appreciated features of Joy’s Oil Service by our customers!

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